Cleaning Appointment Reminder Texts: 4 Templates

Four texts cover a cleaning appointment from booking to arrival: a confirmation, a day-before reminder, an on-the-way note, and a running-late message. Clear reminders cut down on lockouts and surprises.

1. Booking confirmation

You're booked, [Name]! [Business Name] will be at [address] on [day, date] at [time] for your [service], [price]. I'll send a reminder the day before. If anything changes, just text me here.

2. Day-before reminder

Hi [Name], a reminder that [Business Name] is cleaning tomorrow, [day], at [time]. To help us do our best work: please clear dishes from the sink, pick up items from floors, and let me know how we'll get in. See you then!

3. On the way

Hi [Name], [Your Name] from [Business Name] here. I'm on my way and should arrive around [time].

4. Running late

Hi [Name], I'm running about [number] minutes behind and expect to arrive at [time]. I'm sorry for the delay. Does that still suit you?

Tips

Keep the prep list to three items.
Send the running-late text as soon as you know.
Save all four as shortcuts on your phone.

Get the free scripts

Twelve copy-and-paste texts for missed calls, quote requests and follow-ups. Send me the free scripts.

Results vary. Nothing here guarantees bookings or revenue, and none of it is legal advice. Texting rules vary by location.