What to Text After a Missed Call (Cleaning Business)

Send a short text within a few minutes that says who you are, why you missed the call, and what they can do next. That one message keeps the conversation open while you finish the job you're on.

What the text needs

Your name and business name. The caller may have rung several companies.
A reason, in a few words. "I'm with a client" sounds professional.
One next step. Ask a question they can answer by text, or give a time you'll call back.

Three texts you can copy

When you're on a job

Hi, this is [Your Name] with [Business Name]. Sorry I missed your call, I'm with a client right now. Are you looking for a cleaning quote? I can text you details, or call you back after [time].

After hours

Hi, this is [Your Name] with [Business Name]. Thanks for calling! We're closed for the day, and I'll get back to you first thing tomorrow. You can also tell me what you need here and I'll have answers ready in the morning.

A returning client

Hi [Customer Name]! Sorry I missed your call. Are you looking to book another cleaning? Let me know what dates work and I'll get you on the schedule.

Make it fast to send

Save each text as a keyboard shortcut on your phone, so typing a short code such as "xmiss" fills in the whole message. On an iPhone, look for Text Replacement in the keyboard settings. On Android, look for the personal dictionary in your keyboard app's settings.

Good manners for business texts

Only text people who contacted you first.
Stop if someone asks you to.
Keep it to one question per message.

Get the free scripts

Twelve copy-and-paste texts for missed calls, quote requests and follow-ups. Send me the free scripts.

Results vary. Nothing here guarantees bookings or revenue, and none of it is legal advice. Texting rules vary by location.